CrowdStrike: other (high severity)
Why this matters: Operational change to support delivery model in Europe without direct impact on margins, rebates, or deal registration.
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CrowdStrike launched an Authorized Support Partner Program in Europe, announced in November 2025 with rollout in January 2026. Distributors Ignition Technology and Westcon-Comstor will deliver localized Level 1 and Level 2 support across the region.
What changed
- Authorized Support Partner Program introduced for European markets
- Program announced November 2025 with implementation in January 2026
- Ignition Technology named as authorized support distributor
- Westcon-Comstor named as authorized support distributor
- Distributors will provide localized Level 1 and Level 2 support
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