Zoom: other (high severity)
Why this matters: Restructures how partners qualify for the program, directly affecting tier status and the economics tied to it.
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Zoom is replacing its checklist-based partner program requirements with a points-based system, letting partners accumulate credit through activities tied to their business priorities. The new framework is scheduled to take effect in October 2026.
What changed
- Checklist-based qualification model retired in favor of a points-based framework
- Partners can earn points across a range of activities rather than meeting fixed criteria
- Activities can be selected to align with each partner's business goals
- New model becomes effective October 2026
- Change follows partner pushback on prior services and TSD requirements
VendorRadar's neutral summary. For the vendor's own wording, follow the source below.
Read original announcementOpen Zoom's VendorRadar profile