Zoom: tier (high severity)
Why this matters: Tier structure and qualification changes directly affect partner status and associated financial rewards.
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Zoom restructured its partner program in November 2025 by splitting Resale and Agency partners into separate tracks. Each track now has its own qualification criteria and reward structure aligned to its business model.
What changed
- Resale and Agency partners separated into two distinct program tracks
- Tier qualification criteria tailored to each partner business model
- Reward structures customized per track rather than shared across all partner types
- Program overhaul announced November 2025
VendorRadar's neutral summary. For the vendor's own wording, follow the source below.
Read original announcementOpen Zoom's VendorRadar profile